Whatsapp & Paytm No: +91 659-42722 for Customized Stencil and other Laser work

Frequently Asked Questions

We'll be happy to assist you and answer your questions. You can call us or email us.
Our regular business hours are Monday-Saturday 9am-9pm IST.
Our phone number: +91 91659 42722
Email us at:info@lashkaradecor.com
Generally, from the day you place your order, it takes 7-10 business days to arrive at most domestic locations (often much sooner). Orders can take longer to arrive during the holidays or when there is a delay with the post office.
We process accepted orders very promptly and are unable to change an order once you have received an order confirmation. Before placing your order, please make sure that you have included everything you need as it's very difficult for us to make any changes (including altering the delivery address) once the order has been received by our system.
However, if you contact us immediately after placing the order, we can probably make the change(s) you request. Call us at +91 91659 4272
You can definitely make an exchange in 7 days or less as long as the stencil(s) are returned in unused and undamaged condition. Please use an original box or similar packaging to ship back the stencil.
Please DO NOT FOLD the stencil since it makes it unusable and we cannot exchange it! Only ship us a rolled up stencil for return/exchange please.
We do not charge a restocking fee for exchanges but you are responsible for the return shipping and the shipping of the new order.
If you would like to cancel your order and it has NOT been shipped, just call us and we will gladly give you a full refund. Please call us as soon as possible after you have placed your order because we process and ship them quickly.
However, if your order has been already shipped, you will need to return it to us and there will be a 10% restocking fee deducted from your refund. We do not refund shipping fees.